Refund & Cancellation Policy

Digital delivery

Paid workspace access is delivered online after Stripe confirms the subscription through a verified webhook. There are no physical goods, shipping fees, returns, or export restrictions for delivery.

Cancellation

You can cancel an active subscription from Dashboard → Settings → Billing. Cancellation normally takes effect at the end of the paid billing period, and access continues until that date. Stripe's customer portal shows the effective cancellation date before confirmation.

Refund eligibility

If the service does not work as described, request a refund within 14 days of the charge. Include the account email, charge date, and a short description of the issue.

Requests outside 14 days are reviewed case by case. We do not normally provide partial-period refunds after a subscription has been used, but applicable consumer law always takes priority.

How to request a refund or dispute a charge

Email support@invoraone.com. We aim to acknowledge billing requests within two business days. Approved refunds are submitted to the original payment method and typically appear within 5–10 business days, depending on the card issuer.

Contact us before filing a card dispute so we can investigate quickly. Filing a dispute does not reduce any rights you have under applicable law.